Welcome to a new shopping experience

Privacy

Getting Started

Get started in 2 simple steps !

1. At www.portopantry.com, click on 'Account' at the top right hand corner.

2. Sign up using your email address.

Fill in your particulars, click 'Sign Up' and you're all set!

Note: This is a brand new platform and as such, all existing customers will need to recreate an account with us. We apologize for any inconvenience caused and hope to seek your understanding in this matter.

1. Select the products and the quantity you want, and click 'Add to Cart'.

2. After you have selected all the items that you want, click on 'Cart' at the top right hand corner of the page.

3. Here, you may adjust the quantity or remove items if you wish to do so.

4. Once you have checked that the items and quantity are correct, click on 'Checkout'.

portopantry delivers islandwide within mainland Singapore and Sentosa. We do not deliver to offshore islands, Jurong Island, army camps, air and naval bases, Brani Terminals, Changi Airport and Airline Road.

Orders

At portopantry, our promise is to deliver high quality products to you as fresh as it can be. We store and package our products in accordance to market standards, following strict regulations like those of AVA requirements.

Your orders are packed on the day of delivery and transported in carefully controlled conditions. For example, meats are delivered in a customized chilled compartment of our delivery van.

We only accept orders made online via www.portopantry.com at the moment.

As we do not allow cancellations, we appreciate that customers review their order carefully before proceeding to pay.

Go to ‘Account’ & sign in. Here, you will be able to view your order status as well as your past orders.

Please be assured that all our products offered online are Halal-certified.

Payment

We only accept Visa, Mastercard & Amex.

Definitely! We will never release your personal information to third parties without your permission. For more details, please see our Privacy Policy.

Delivery

We provide same-day delivery if you place your order by 10am! (assuming the products you have ordered do not have more than 1 day of lead time)

We deliver from Mondays to Sundays and you can choose from the following time slots (please take note of the cut-off ordering time):

8 - 10am (Order latest by 3pm the day before)

10am - 12pm (Order latest by 3pm the day before)

12 - 2pm (Order latest by 3pm the day before)

2 - 4pm (Order latest by 10am on the same day)

4 - 6pm (Order latest by 10am on the same day)

As each delivery slot has limited capacity, please place your order in advance to guarantee the slot you want.

Kindly note that we do not accept special requests for specific delivery timings.

Customers enjoy FREE delivery with a minimum spend of $120 after discounts and vouchers applied. For orders below $120, we charge a flat fee of $15.

Kindly note that there will also be a $10 delivery surcharge for deliveries to Tuas and Sentosa.

No unfortunately, we do not allow any change in delivery address or time slot after you have placed your order.

Do review your details carefully before proceeding to pay.

Yes, a minimum order of $35 applies for all orders.

Technical

If you have forgotten your password:

1. Please click on 'Account' at the top right hand corner of the homepage.

2. Key in your registered email address on the left side of the page and click 'Forgot your password?'.

3. Enter your registered email address and you'll receive an email with a password reset link.

Click on ‘Account’ at the top right hand corner of the homepage. After logging in, click on ‘View Addresses’ at the right side of the page and you will be able to edit your address here.

Feedback

You may email us at hello@portopantry.com.

Need Help? Talk to us.